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Supporting healthcare leaders
in clinic management

Events

    • 26 Mar 2026
    • 1:00 PM - 4:00 PM
    • Online
    Register

    How to Terminate a Patient
    With health lawyer Kate Dewhirst
    Thursday, March 26, 1 to 4 p.m. Eastern

    This online workshop is open to OMGMA members and/or their team members

    Program details

    Kate will share a legal perspective, sample scenarios, and takeaways related to:

    • Types of behaviour or cases that warrant a termination of a clinical relationship
    • College and legal rules medical offices need to follow when terminating a patient
    • Abuse versus advocacy 
    • Vexatious litigants 
    • Avoiding discrimination
    • Sensitivity to patients who have mental health issues
    • Contacting police
    • How to de-escalate before termination is required
    • Documents: behaviour letters, termination letters, banning letters, trespass orders 

    Cost

    $35 per person + HST (Members, please log in to access the member rate.)

    Our workshop leader

    Kate is our friendly neighbourhood health lawyer. She has been practising for 25 years with a focus on privacy, risk management, and legal compliance. 

    Her firm is made up of passionate advocates for improving our healthcare system by making things simpler for those who work in it. Clients include Ontario Health Teams, hospitals, Family Health Teams, mental health centres, nurse practitioner-led clinics, community health centres, and all sorts of healthcare organizations.

    Kate loves teaching and offers training in areas such as privacy and managing conflict.

    About the recording

    We will record this session for replay and make it available to all those who complete registration and payment.


    Questions? Email info [at] omgma.ca

    Reducing barriers and supporting you and your practice


    OMGMA is investing some surplus funds to give you access to legal expertise and training that your clinic or team may not otherwise be able to afford. Don't miss this opportunity for top-notch training at an affordable price!

      • 28 Apr 2026
      • 1:00 PM - 4:00 PM
      • Online
      Register

      How to Manage an Emergency

      With health lawyer Kate Dewhirst

      Tuesday, April 28, 1 to 4 p.m. Eastern

      This online workshop is open to OMGMA members and/or their team members

      Program details

      Kate will share a legal perspective, sample scenarios, and takeaways related to:

      • Types of emergencies: cyber incidents, floods, bomb threats, intruders, demonstrations/protests, power outage, serious injuries to staff or patients  
      • How to prioritize action during an emergency
      • Incident reporting after hours
      • Crisis communications 
      • Crisis carts 
      • Administrative tools, binders, and other materials to have on hand (at home and at the office)

            Cost

            $35 per person + HST (Members, please log in to access the member rate.)

            Our workshop leader

            Kate is our friendly neighbourhood health lawyer. She has been practising for 25 years with a focus on privacy, risk management, and legal compliance. 

            Her firm is made up of passionate advocates for improving our healthcare system by making things simpler for those who work in it. Clients include Ontario Health Teams, hospitals, Family Health Teams, mental health centres, nurse practitioner-led clinics, community health centres, and all sorts of healthcare organizations.

            Kate loves teaching and offers training in areas such as privacy and managing conflict.

            About the recording

            We will record this session for replay and make it available to all those who complete registration and payment.


            Questions? Email info [at] omgma.ca

            Reducing barriers and supporting you and your practice


            OMGMA is investing some surplus funds to give you access to legal expertise and training that your clinic or team may not otherwise be able to afford. Don't miss this opportunity for top-notch training at an affordable price!

            OMGMA's annual fall conference is the premier event for Ontario's medical clinic managers and the suppliers who support them.

            Join us Wednesday, September 16 to Friday morning, September 18, 2026 at Nottawasaga Resort! OMGMA offers targeted learning and meaningful connections that you can't find elsewhere.

            Suppliers of products and services will participate in our Exhibitor Showcase, meals, and social activities on Wednesday and Thursday.

            Stay tuned for more information. Registration will open in the spring. See you in September!

            "At my first conference, I was met by smiling faces and people asking me to sit beside them. I felt welcome immediately. Then the conference itself was relevant to what I do as a manager every single day. The networking was invaluable as I was able to ask my colleagues how they dealt with specific issues or who I could contact to get information to solve my issues. I came away feeling like I was part of a larger team, and amongst friends."

            "It is important to our office to have a forum from which our Executive Director can draw. We have indeed always found the information reviewed with our office after an OMGMA event very informative and helpful in the overall day-to-day operations of our practice."

            -A family physician

            Why you should attend OMGMA events to connect with peers:

            • To gain insight from colleagues who have conquered the same challenges you face;
            • To learn the secrets of reducing costs, increasing revenue, and enhancing relationships with physicians;
            • Because you keep being challenged to do more with less;
            • Because you value a variety of learning formats, including hands-on workshops, in-depth discussions, expert-led sessions, and peer-to-peer roundtables;
            • To learn about products and services that will help your team
            • To have a great time with colleagues.

            Do you supply products and services to our members?

            Seize the opportunity to reach Executive Directors, Clinic Managers, and Administrators who represent hundreds of practices and physicians all across Ontario. Our members attend the annual conference to network with peers and suppliers, share and acquire knowledge, and gather the information they need to make informed decisions. 

            Sponsorship opportunities are also available year-round for suppliers who want to engage with OMGMA members.


            Contact Information

            Phone: (289) 266-1686

            Email: info [at] omgma.ca

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