Operations Manager (Full Time, Permanent)

Reports To: Executive Director

Posting Expiry Date: December 4, 2026

Job Summary: The Operations Manager is responsible for the efficient, standardized, and high-performing operation of all administrative and operational functions within the Erie Shores Family Health Team.

This is a full-time role (37.5 hours per week), although four days per week may be an option for the right candidate. Occasional evenings or weekends may be required.

Job Duties:

Managing multiple operational activities, including:

• Enhancing efficiency of patient access and flow;
• Design and standardize administrative processes;
• Optimization of digital tools;
• Provide leadership and direction to all administrative staff team members;
• Facilities and site management across the organization;
• Oversight of vendors and contract management;
• Creating and maintaining a workplace culture of trust, equity, and respect;
• Operational financial stewardship.

Review the full posting